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+44 (0)28 9023 6087 / ROI: 048 9023 6087

Free Delivery to UK & Ireland on all orders over £35

Terms & Conditions

ORDERING

Our online shop is providing everything in a packet quantity rather than loose like we sell in our Belfast store. The more packets per colour you order the lower the price. In each product page you can see the pricing for the different number of packets and all the colours available (click on the photos to change the main image to that colour). Select the quantity of packets you wish to order of each colour, then at the bottom of the table add the total to your bag, this is designed to eliminate the need to order each colour seperately and therefore speed up your ordering process. The quantities can be changed in your shopping bag or removed altogether by clicking X next to the product. We prefer orders to be placed on the website when possible but you can order by phone through the shop using the full product codes if necessary.

DESCRIPTIONS

Are those commonly used in the beading world. Sizes and colours are approximate as many items are hand made and can vary from batch to batch but we try to keep this to a minimum. Descriptions of finishes refer to colour and not material eg gold/silver!

PRICES

Prices are in pounds Sterling and are per colour/finish, these can not be mixed to make up the larger quantity for the cheaper price (a mixed selection of our choice is offered for some products). We reserve the right to alter prices as necessary without notice.

STOCK

We try to maintain reasonable levels of stock at all times and will mark items 'out of stock' if they're unavailable. If continuity is essential please let us know. All our products are not online so if there is something you've previously bought in the shop and need more of let us know as we may be able to add it on to your order.

PAYMENT

Our secure online Paypal service can also accept payment from Visa, Mastercard and Maestro. If collecting your order from the shop you can still pay online or you can choose to 'pay in the shop' where we accept credit/debit cards and cash. We no longer accept cheques.

DESPATCH

We aim to despatch orders within 2 working days and will highlight any seasonal changes on the home page. When we send your order out you'll also receive an email saying it's on the way. Delivery can take 2 days but we aim for next day delivery within Ireland, north and south.

If there are any problems with your order on arrival eg. incorrect product/quantity sent you must notify us within 7 days. 

COLLECTIONS

Orders can be collected from our Belfast shop with advance notice. We will email you confirmation of when it will be available in store.

RETURNS

If you receive items which are damaged/faulty we must be notified within 2 days and you have 7 days to return them for an exchange or refund, including your basic postage fees. Items which you change your mind about and just want to return will be refunded within 7 days if returned un-used/unopened, in original packaging and at your own cost.

FAULTY ITEMS

Goods that are proven to have a manufacturing fault within a reasonable time will be replaced/refunded but we will not cover any subsequent costs.

RETENTION OF TITLE

Goods remain the property of Abacus Beads until paid for in full. Upon purchase the buyer accepts full responsibility for the goods.

PRIVACY

Information collected on this site is solely for the use of Abacus Beads and will not be disclosed to third parties. Customers can request for their information to be removed from our database at any time.

All content is copyright of Abacus Beads ©