We’re happy to help — whether you have a question about an order, need advice on a product, or just want to say hello.
Phone +44 7359 604919 Mon–Fri, 9am–5pm (GMT)
Email info@abacusbeads.com We aim to respond within 1 business day.
Not sure what you need? Check our FAQ page first — it covers our most common questions about orders, shipping, and returns.
A few tips before you reach out:
- For order queries, please have your order number ready.
- For product questions, a photo or description of what you’re looking for helps us respond faster.
- Phone is best for urgent matters; email is ideal for anything that needs a written record.